Question

Q: Adobe Flash Player - Cannot install Adobe Flash Player, Error message: "The requested site is either unavailable or..."

Internet Explorer cannot download install_flash_player_ax.exe from fpdownload.adobe.com.  Internet Explorer was not able to open this internet site.  The requestd site is either unavailable or cannot be found. Please try again later."   is the error that I receive each and every time that I try to update the flash player from the adobe site.  It won't auto load and it will not, as illustrated above allow me to download the executable.  I have version 8 IE and am running Norton 360.  I have disabled 360 and tried everything on the security settings for IE8 and still cannot get any relief.  Any thoughts or assistance would be appreciated.

Answer

A:

Hi captjon06,

Adobe Flash Player does not support on 64 bit operating Systems.

As Hans Le Roy MVP says, to use Flash Player with any major browser on 64-bit Windows, use the 32-bit version of the browser. All major browsers for Windows are available in 32-bit.

Access the below link for more information:

http://kb2.adobe.com/cps/000/6b3af6c9.html 

Regards,
Manasa P – Microsoft Support.

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Question Info

Views: 873 Last updated: May 16, 2018 Applies to: