Question

Q: Links never open! This thread is locked from future replies

Since the latest Windows update, I have not been able to open any links... they just open a blank page that says it is going to the correct address but the address bar is empty. I have to manually type it in, and then it works. I can't even print a page because that gets an error and then nothing happens whether I hit Yes or No:

An error has occurred in the script on this page.
Line: 291
Char: 1
Error: Automation server can't create object
Code: 0
URL: res://ieframe.dll/preview.js

Answer

A:

Hi MFrank223,

·         Are you unable to print even the saved documents on the computer?

You may need to disable script debugging on the computer, which might help you to fix the issue. Follow the steps below and check.

1.      Launch Internet Explorer and click Tools.
2.      Click Internet Options and click Advanced Tab.
3.      Under the "Browsing" section, set the following options as indicated:
           . Disable Script Debugging (Internet Explorer) - Checked
           . Disable Script Debugging (Other) - Checked
           . Display a notification of every script error - Unchecked.
4.      Now click Apply and click OK.

If the issue still persists, then you may you may try optimizing the settings on the internet explorer and check, follow the steps in the link below:

How to optimize Internet Explorer: http://support.microsoft.com/kb/936213

If the above steps do not help you, then you may try resetting the internet explorer settings on the computer, you may download the Microsoft fix-it from the above link which automatically resets the browser settings to default settings on the computer.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Check the link for more information about the script debugging: How to troubleshoot script errors in Internet Explorer on Windows-based computers: http://support.microsoft.com/kb/308260

Refer the link for similar issue: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/490cb7f9-61e7-4e37-a2c5-e11958901460




Thanks and Regards:
Swathi B - Microsoft Support.

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Question Info

Views: 736 Last updated: February 12, 2018 Applies to: