res://ieframe.dll error in IE 8

I just moved from IE7 to IE8 (so far big mistake); I'm still on Windows XP, and have been getting the following error message when attempting to access barnesandnoble.com:

res://ieframe.dll/acr_error.htm#barnesandnoble.com,http:www.barnesandnoble.com

I have received the res://ieframe.dll/acr_error.htm# with several websites, but not all.

Any suggestions, or do I need to go back to IE7?
 

Question Info


Last updated June 11, 2019 Views 265,956 Applies to:
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Answer

Hello, ssifan

Thanks for posting your question. This is a Windows Vista support forum but I’ll be happy to offer some suggestions that might get you pointed in the right direction. If these suggestions do not assist I would recommend checking Windows XP specific resources:

http://support.microsoft.com/kb <Link to KB>
http://www.microsoft.com/windowsxp <Link to Windows XP home page>
http://windowshelp.microsoft.com/Windows/en-US/usingwindowsxp.mspx <Link to Windows XP ‘Help and How to’>
http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx <Link to Windows XP newsgroups>

Since the tabs are crashing when you go to that and other websites, you may have a bad install. You can try uninstalling Internet Explorer 8 and re-download and install it again.

If you got it through Windows Update, try downloading the stand alone installer: http://www.microsoft.com/windows/internet-explorer/default.aspx

If you used the stand alone installer, try Windows Update: http://update.microsoft.com

I hope this helps.


David
Microsoft Answers Support Engineer
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