Question

Q: I cannot download adobe flash player because of internet explorer script error. Very frustrating.

I am using IE8 and Windows XP sp3. I was finally able to download Adobe Reader, but still cannot download flash player so I can;t print anything

Answer

A:

Hi,

 

You are facing issues with installing Adobe flash player. I will be happy to help you with this issue.

 

- What is the exact/ complete error message you are receiving?

- Have you made any changes on the computer prior to this issue?

 

 

Method 1: I would suggest you to follow the steps from the link and check if it helps.

How to troubleshoot script errors in Internet Explorer?
http://support.microsoft.com/kb/308260

 

Method 2: No Add-ons Mode
I would suggest you to run the Internet Explorer in No Add-ons mode and check if the issue still persists. To run in No Add-ons mode follow the steps below:
a) Click Start, and then type Internet Explorer in the Start Search box.
b) Click Internet Explorer (No Add-Ons). Internet Explorer opens without add-ons, toolbars, or plug-ins.
c) Test Internet Explorer to verify that it works correctly.
If the issue is not present in No Add-ons mode you may check which particular Add-on is interfering referring to the links provided.

For reference:

Internet Explorer add-ons: frequently asked questions (Applies to Windows XP)

http://windows.microsoft.com/en-us/windows-vista/internet-explorer-add-ons-frequently-asked-questions

 

Method 3: If the issue persists, I would suggest you to contact Adobe support for further assistance.

http://helpx.adobe.com/flash-player.html

 

For reference:

http://forums.adobe.com/thread/787113

Hope this helps.

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Views: 1,553 Last updated: May 15, 2018 Applies to: