Method 2:No Add-ons Mode I would suggest you to run the Internet Explorer in No Add-ons mode and check if the issue still persists. To run in No Add-ons mode follow the steps below:
a) Click Start, and then type Internet Explorer in the Start Search box.
b) Click Internet Explorer (No Add-Ons). Internet Explorer opens without add-ons, toolbars, or plug-ins.
c) Test Internet Explorer to verify that it works correctly.
If the issue is not present in No Add-ons mode you may check which particular Add-on is interfering referring to the links provided.
Internet Explorer add-ons: frequently asked questions (Applies to Windows XP)