Hidden fax window giving me a pain

Quite unexpectedly, IE stops working  and when force a reboot I get a message saying that Hiddenfaxwindow is not responding.  I dont use any fax functions.  I have removed all fax functionality from my programs file.  Please help

 

 

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Question Info


Last updated August 29, 2018 Views 3,550 Applies to:
Answer

Hi,

Thanks for the reply.

 

In order to troubleshoot this issue, let us try these methods:

 

Method 1.

Run a full computer scan with the Microsoft Safety Scanner to make sure that the computer is virus free.

Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Safety Scanner Disclaimer: There could be a loss of data while performing a scan using Microsoft safety scanner to eliminate virus if any.

 

Method 2.

I would suggest you to reset Internet Explorer settings to default and check the status.

How to reset Internet Explorer settings: http://support.microsoft.com/kb/923737?wa=wsignin1.0

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

 

Feel free to post your query here on Windows Forums, we would be happy to assist you.

Thanks.

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