Typing has become slow in Internet Explorer 8

Hello,

I'm a Windows 7 (64) Home Premium user running IE 8. I've begun experiencing slow keyboard input within IE browser windows. (Other browsers, such as Opera, Firefox, and Chrome, work fine. Also, the problem is only within IE. Even when the problem is occuring, I have no issues typing in other programs). It seems to develop over the course of a session--within a few minutes, I have to slow my input speed or characters are dropped. In time, if I don't pause with each key, I can't get complete words out.

The issue seems to have crept up. It was not an issue two weeks ago.

This is a relatively clean overall setup--I installed Windows 7 with complete partition deletions about a month ago, and have been highly discerning in installing new applications.

Naturally, I worry about malware, but I've been dilligently scanning with multiple programs (Malwarebytes, Windows Defender, Avast), and have yet to turn anything up. To be frank, I'm this machine's only user, and it's used with caution. I'm not plumbing the depths of the internet or downloading bootleg albums. It's used for work.

Any ideas? I could just switch completely to Firefox or Chrome, but I'm trying to troubleshoot. Thanks!

System: Acer Extensa 4420 / AMD Turion 64 x2 TL-60 / 4GB DDR2
 

Question Info


Last updated December 4, 2018 Views 10,997 Applies to:
Answer

Hey Mlocher,

 

This type of problem usually stems from a program running that conflicts with Internet Explorer or an add-on that is conflicting with Internet Explorer. Even though this is a clean installation of Windows 7, it would be a good idea to go ahead and test what you have currently installed to make sure this isn’t the root of the problem.

 

Let’s test your add-ons first:

·         Open Internet Explorer

·         Click Tools

·         Click Manage Add-ons

·         Click Toolbars and Extensions

·         Under Show: click All add-ons

·         Click any add-on

·         Press CTRL + A on your keyboard (this should select all add-ons)

·         Click Disable all

·         Click Close

·         Close Internet Explorer

·         Open Internet Explorer

Now all add-ons are disabled in Internet Explorer, test to see if the missing letters problem till occurs. If not the next step is to enable the add-ons one by one.

·         Click Tools

·         Click Manage Add-ons

·         Click the first disabled add-on

·         Click Enable

·         Click Close

·         Surf a few pages

·         Close Internet Explorer

·         Open Internet Explorer

 

Test to see if the problem has returned, if not then the add-on you enabled is good to stay. Repeat the enabling process for the next disabled add-on and continue this process until the problem returns. Then the last add-on enabled will need to be disabled/uninstalled/updated to avoid further problems.

 

To test your startup programs, you’ll need to use a clean boot:

·         Click Start

·         Type msconfig into the search field

·         Press Enter on your keyboard

·         Click Continue on the User Account Control (If prompted)

·         Click Selective startup

·         Uncheck Load startup items

·         Click the Services tab

·         Check the Hide all Microsoft services box

·         Click Disable all

·         Click OK

·         Click Restart Now

Once your computer has finished restarting, test to see if you still get the same problem in Internet Explorer. If not then you just have to identify which service/startup item was causing the problem.

·         Click Start

·         Type msconfig into the search field

·         Press Enter on your keyboard

·         Click Continue on the User Account Control (If prompted)

·         Click the Services tab

·         Check the Hide all Microsoft services box

·         Check (Enable) the top half of the service boxes

·         Click OK

·         Click Restart Now

Once your computer has restarted, again test to see if the problem is still gone. If so, then the services you enabled are good to stay. Repeat the enabling process for half of the remaining disabled services and continue this process until the problem returns or all services are enabled. If the problem returns then you will need to test the last batch of services you enabled one by one to find which was causing the problem to occur.

If you enable all services and the problem still hasn’t returned:

·         Click Start

·         Type msconfig into the search field

·         Press Enter on your keyboard

·         Click Continue on the User Account Control (If prompted)

·         Click the Startup tab

·         Check (Enable) the top half of the service boxes

·         Click OK

·         Click Restart Now

Follow the same process as before, with testing after each restart. If the problem hasn’t returned, go back and enable half of the remaining list of startup items and continue the process until the problem has returned. Then you will need to test the last batch of startup items you enabled one by one to find which causes the problem to occur.

Once you have identified which service/startup item causes the problem in Internet Explorer you will need to either disable/uninstall/update the program to avoid further problems.

 

Hope that helps, look forward to hearing back from you.


Steven
Microsoft Answers Support Engineer
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