Trying to install Java 6.21 and the error message comes up, Internal Error 2753.regutils.dll

Trying to install Java 6.21 and the error message comes up. I had to uninstall java and now all I have is v6.0 and no other update will work
 

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Last updated September 17, 2018 Views 46,876 Applies to:
 
<Big Enchilada> wrote in message
news:*** Email address is removed for privacy ***...
> Trying to install Java 6.21 and the error message comes up. I had to
> uninstall java and now all I have is v6.0 and no other update will work
 
Hopefully, some helpful links:
 
JavaRA(Java removal utility)
 
Java SE Runtime Environment 6 update 21
 
"Internal Error 2753. RegUtils"
 
Good luck,
 
Donald Anadell
 
 
 
 

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Thanks Donald

I actually have done all that but still have problems. My computer works on Java 6.0 but will not allow any upgrades . The old upgrade Java 6.19 will not uninstall and the same error message appears.

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<Big Enchilada> wrote in message
news:*** Email address is removed for privacy ***...
> Thanks Donald
>
> I actually have done all that but still have problems. My computer works
> on Java 6.0 but will not allow any upgrades . The old upgrade Java 6.19
> will not uninstall and the same error message appears.
 
So what happened when you used the Java Removal utility that I linked you
to?
 
Most references I've seen regarding your issue("Internal Error 2753.
RegUtils") were cleared up by using the Windows Installer CleanUP Utility.
 
Note:  Microsoft has removed this utility from it's download center because
many people were wiping out their Office installations when using this
utility, but it can still be found on the internet.  You should use this
utility with care, and only remove references to Java(TM) that appear in the
Utilities interface.
 
Windows Installer CleanUp Utility (MSICUU2.exe)
 
Again, if you decide to use this utility use it with extreme care.
 
Otherwise, you are probably going to have to get help on the Sun Java forums
to resolve your issue.
 
Good luck,
 
Donald Anadell
 
 
>
 
 
 

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No this does not help me as i have tried to uninstaller and othe rlinks to cleanup. "Revo" does not help because it cannot find any java on my system(win 7 pro 32bit). tried uninstalling old versions that worked but cannot install any version now. Ahhhh

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Teamdess

 

Please create a new thread stating the issue you are having as this thread is old and outdated. Follow the link below and then select the correct version of Internet Explorer you are using. Thanks!!

http://answers.microsoft.com/en-us/ie

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I had this issue when I uninstalled Java 6 update 23 64bit and tried to install Java 6 update 17 32bit. This was version supported on our Java client app. But installing of Java 6 update 29 worked fine. So try the latest Java update and see if it works.

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Installing Java:

Image

Click here to update Java: http://java.com/inc/BrowserRedirect1.jsp?locale=en

You can find out why you need to update Java here: http://java.com/en/download/whatis_java.jsp

Once downloaded just run to download fully and install

----------------------------

Java install sometimes errors!

Errors include:
1. "Internal Error 2753. regutils.dll"
2a. "This software has already been installed on your computer. Would you like to reinstall it?"
Upon clicking 'Yes' you receive:
2b. "This action is only valid for products that are currently installed."
3. More errors stated here: http://www.java.com/en/download/faq/top_issues.xml

Very annoying! But there is a Fix :)

Firstly in "Task Manager" > Processes Tab. Kill any/all running Java processes eg. java, jqs, javaws etc

Then just download this Java Fix tool > JavaMSIFix.exe  and run it. (Download File near middle of that page)

More (technical) info HERE

----------------------------

Then re-run the newest Java update
Or download the entire Java (offline) update and run that:

----------------------------

Once Java is finally installed properly!
I'd suggest downloading/running JavaRa to remove any older versions of  Java:

----------------------------

In the unlikely event the above doesn't work!
I'd suggest running a quick updated scan with free Malwarebytes first:
Making sure to remove all found Malwares then restart and try again.

----------------------------

It would be interesting to hear if this helped anyone? :)

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The other solution is convert to Linux - it's less painful than reinstalling Java.

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