Object doesn't support this property or method

Hello I keep receiving this error when ever i got to do a search or try to add a friend on my space  can you please tell me how I can fix this? this is the error (object doesn't support property or method )
 

Question Info


Last updated April 23, 2019 Views 463,622 Applies to:
Answer
 

Hi,

 

Regarding this error (object doesn’t support property or method), it may be caused by several reasons. To make the issue clear, may I know the following:

 

1.    When and Where did this error occur? Where did you perform the steps of “add a friend on my space or do a search” ?

2.    What is the web site? Does the issue occur with other websites?

 

At this time, you can try some basic troubleshooting steps to narrow down the issue:

 

1.    Do a search on other websites and see whether the issue occurs.

 

2.    If you are using Internet Explorer, you can also try this:

 

Reset the IE settings

=============

1) In Internet Explorer, select the Tools menu and then click Internet Options.

2) Click the Advanced tab, Click Reset button.

3) Click Reset button while a prompt asks” Are you sure you want to reset all the Internet Explorer settings”.

4) Click Ok, restart your IE.

5) Please check the issue again.

 

Meanwhile, please try the following method:

 

How to troubleshoot script error in Internet Explorer on Windows Vista-based computer

 

Hope this helps. Thanks

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Answer
 Hi realone01,

try deleting Temporary Internet Files, History and Cookies.

1. "Delete your Internet cookies"

2. "Clear the history of websites you've visited".

3. "Delete temporary Internet files".

If still no joy...

Does the behavior persist in No Add-ons mode?
Please see and follow carefully this Blog post from the IE Team:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
"Troubleshooting and Internet Explorer's (No Add-ons) Mode".

Also follow:
http://support.microsoft.com/gp/pc_ie_intro
[Guided Help]
"Internet Explorer stops responding, stops working, or restarts".

See if these articles can help:
http://support.microsoft.com/kb/936215
"How to troubleshoot Internet Explorer 7 issues in Windows Vista".
http://support.microsoft.com/kb/936213
"How to optimize or reset Internet Explorer 7".

Please keep us posted!
---
Vincenzo Di Russo
Microsoft® MVP Windows Insider. Internet Explorer, Windows & Security Expert ~ since 2003
Moderator in the Microsoft Community and TechNet Forums

86 people were helped by this reply

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