I got a virus that hijacked my IE, so every time I tried to go anywhere it would take me to it's fake site,trying to sell me it's "virus protection". (The irony never get's old. It's like when gangsters used to sell "protection") I was able to neutralize
the virus with my spyware (wish it would have caught it before it got in) but now my IE can't get online. I just get that "cannot display the webpage" screen. But my Firefox works fine. So what did the virus do to IE, and how can I fix it?
NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with
any of the below: Format & reinstall Windows. A Repair Install will NOT help!
If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
-- ~Robear Dyer (PA Bear) Microsoft MVP (Windows Client) since October 2002
1. Follow to the letter all the directions in this thread: How to get rid of malware 1a. You may have to use a non-infected computer for any downloads specified below, until your malware is removed. Use a USB Pen drive or burn to CD or other means to carry the necessary utilities to the infected computer and copy to the
Desktop. 1b. Microsoft® Windows® Malicious Software Removal Tool download