Internet Explorer Manage Add ons dialog keeps appearing EVERY time I open IE8

The search providers section of the Internet Explorer Manage Add on dialog pops up every time I open IE8.  I have tried disabling search suggestions, adding and removing search providers, disabling all accelerators and even reset IE8.  It is driving me nuts (and in particular driving me to Firefox).

cheers, justin.
 

Question Info


Last updated July 24, 2018 Views 32,012 Applies to:
Answer

Hi Justin,

Check if the issue persists in Safe Mode with Networking:

Method 1: Safe mode starts Windows with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed.

Safe Mode with Networking starts Windows in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

To boot into Safe mode with networking follow these steps:

1. Restart your computer. Click the Start button, click the arrow next to the Lock button, and then click Restart.

2. Do one of the following:

•  If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
•  If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.

3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode with networking option, and then press ENTER. Log on to your computer with a user account that has administrator rights.

When your computer is in safe mode, you'll see the words Safe Mode in the corners of the display. To exit safe mode, restart your computer and let Windows start normally.

For more information visit the following link:

Advanced startup options (including safe mode)

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode 

 

Determine which third-party program (security, antispyware, etc.) is protecting your settings. The programs which protect Internet Explorer settings from spyware or hijackers can also prevent you from making changes.

Method 2: Perform a Clean Boot to check for the same.

Note: If the computer is connected to a network, network policy settings may prevent you from following these steps. We strongly recommend that you do not use the System Configuration utility to modify the advanced boot options on the computer unless a Microsoft support engineer directs you to do this. Doing this may make the computer unusable.


a. Log on to the computer by using an account that has administrator rights.

b. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.

c. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

d. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting, and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore utility together with existing restore points.
 
e. Click OK, and then click Restart.

Note: Reset the computer to start as usual

After you have finished troubleshooting, follow these steps to reset the computer to start as usual:

a. Click Start, type msconfig.exe in the Start Search box, and then press ENTER. If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
b. On the General tab, click the Normal Startup option, and then click OK.
c. When you are prompted to restart the computer, click Restart.

Refer the following link for further information:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/default.aspx/kb/929135


Method 3: If you have installed any toolbars, uninstall the toolbars from Programs and Features by following this step:

You can use Add or Remove Programs to uninstall programs or to change the program's configuration by adding or removing certain options.

1. Open  Add or Remove Programs by clicking the Start button, clicking Control Panel, clicking Add or Remove Programs.

2. Select a program, and then click Remove. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Method 4: Run an online virus scan on your computer by visiting the following link:

http://onecare.live.com/site/en-us/default.htm

 

Regards,

Divya R – Microsoft Support.

 

 

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