Q: Internet Explorer keeps popping up!

Internet Explorer keeps popping up over and over again.  This just started happening on another laptop I have.  When I try to close it I get an error message stating that there was an "error" and I have to wait to close it.  A couple of time I went to task manager to close it, but still IE keeps popping up. Why?



Try to check and enable pop-up blocker if it is off. then do full scan with follwoing website:
For Windows XP:
For Windows Vista and Windows 7:

Then if it shows any infection remove them. You might been infected by Malware

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There is a very good chance that you are seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had expired *when the machine first got infected* and/or your subscription has since expired and/or the machine's not been kept fully-patched at Windows Update, don't waste your time with any of the below: Format & reinstall Windows.  A Repair Install will NOT help!

Microsoft PCSafety provides home users (only) with no-charge support in dealing with malware infections such as viruses, spyware (including unwanted software), and adware.

Also available via...

Consumer Security Support home page


1. See if you can download/run the MSRT manually:

NB: Run the FULL scan, not the QUICK scan!  You may need to download the MSRT on a non-infected machine, then transfer MRT.EXE to the infected machine and rename it to SCAN.EXE before running it.

2a. WinXP => Run the Windows Live Safety Center's 'Protection' scan (only!) in Safe Mode with Networking, if need be:

2b. Vista or Win7=> Run this scan instead:

3. Now run a thorough check for hijackware, including posting requested logs in an appropriate forum, not here.

Checking for/Help with Hijackware:

**Chances are you will need to seek expert assistance in,,,, or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.

~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft
~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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Question Info

Views: 29,962 Last updated: May 17, 2018 Applies to: