http 408/409 error - too busy to display webpage.

I am unable to load webpages on the pc that is connected to the dsl modem.  I do have an internet connection.  I AM able to browse on two laptops connected to the same modem via wireless router.
 

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Last updated September 15, 2019 Views 35,148 Applies to:
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Hi Dawn.hoyt,

Welcome to Microsoft Answers Forums.

We would like to get a better understanding of this issue so we can better assist not only you but other users with similar problems as well. 

a) Which version of Internet Explorer do you use?

b) Does this happen with all the web pages?

The website is too busy to show the webpage (HTTP 408 or 409) these errors are also known as friendly error messages.

Means:  The server took too long to display the webpage or there were too many people requesting the same page.

What you can do: Try the webpage again later.

For further details about the HTTP errors and how to disable them refer the article mentioned below.

Get help with website error messages (HTTP errors)

http://windows.microsoft.com/en-US/windows-vista/Get-help-with-website-error-messages-HTTP-errors

Follow the method mentioned below.

Method 1:

You can try an Internet Optimization on the pc which has this problem. Follow the steps mentioned below to perform an Internet Optimization.

Method 1:

Clear cached data in Internet Explorer

To determine whether a performance issue or an error message is caused by corruption in the temporary Internet files or in other cached information that is used by Internet Explorer, you must clear cached data. To do this, follow these steps.

For Internet Explorer 7

1.      Open Internet Explorer 7.

2.      Click Tools, and then click Delete Browsing History.

3.      In Delete Browsing History, click Delete All.

4.      Click to select the Also delete files and settings stored by add-ons check box, and then click OK.

For Internet Explorer 8

1.      Open Internet Explorer 8.

2.      Click Safety, and then click Delete Browsing History.

3.      In Delete Browsing History area, click Delete.

Method 2:

Reset security settings for Internet Explorer

If you configure security settings to be too restrictive, you may prevent Internet Explorer from displaying certain Web sites. To determine whether an issue is caused by overly restrictive security settings, revert to default security settings. To do this, follow these steps:

1.      Open Internet Explorer.

2.      Click Tools, and then click Internet Options.

3.      Click the Security tab.

4.      Click Reset all zones to default level, and then click OK.

Method 3:

Run Internet Explorer in "No Add-Ons" mode

You can try Internet Explorer without Add-ons. Follow the steps mentioned below.

Step1:

Run Internet Explorer in "No Add-Ons" mode

1.      Click Start, and then type Internet Explorer in the Start Search box.

2.      Click Internet Explorer (No Add-Ons). Internet Explorer opens without add-ons, toolbars, or plug-ins.

3.      Test Internet Explorer to verify that it works correctly. If it works then you can disable add-ons (follow step 2).

Step 2:

Use the Manage Add-ons tool to determine which add-on is causing the issue

Internet Explorer 7

1.      Open Internet Explorer 7.

2.      Click Tools, point to Manage Add-ons, and then click Enable or Disable Add-ons.

3.      In the Show box, select Add-ons that have been used by Internet Explorer to display all add-ons that are installed on the computer.

4.      For each item in this list, select the add-on, and then click Disable under Settings.

5.      When you have disabled all the items in this list, click OK.

6.      Exit and then restart Internet Explorer 7.

7.      If issues do not occur, repeat steps 1 through 3.

8.      Click Enable for a single add-on.

9.      Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

Internet Explorer 8

1.      Open Internet Explorer 8.

2.      Click Tools, and then click Manage Add-ons.

3.      On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.

4.      For each item in this list, select the add-on, and then click Disable in the Information window.

5.      When you have disabled all the items in this list, click OK.

6.      Exit and then restart Internet Explorer.

7.      If issues do not reoccur, repeat steps 1 through 3.

8.      Click Enable for a single add-on.

9.      Repeat steps 6 through 8 until you determine which add-on causes errors to occur.

For more information about add-ons refer the article mentioned below.

Internet Explorer add-ons: frequently asked questions

http://windowshelp.microsoft.com/Windows/en-US/help/e85a03aa-c7c6-428e-9891-67ea76df9b7e1033.mspx

Method 4:

You can also try to reset the Internet Explorer. Follow the steps mentioned below.

Disclaimer: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Step 1:

To reset Internet Explorer automatically,

1.      Click the Fix this problem link in the article mentioned below.

2.      Then click Run in the File Download dialog box and follow the steps in this wizard.

Note This wizard may be in English only however, the automatic fix also works for other language versions of Windows.

Step 2:

If the problem is caused by damaged or incompatible Internet Explorer settings or add-ons, you can usually resolve the problem by resetting Internet Explorer settings.
To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

1.      Exit all programs, including Internet Explorer (if it is running).

2.      If you use Windows Vista, click Start andCollapse this imageExpand this  type the command “inetcpl.cpl” in the Start Search box and then press ENTER.

The Internet Options dialog box appears.

3.      Click the Advanced tab.

4.      Under Reset Internet Explorer settings, click Reset. Then click Reset again.

5.      When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

6.      Start Internet Explorer again.

For further assistance check the link mentioned below.

How to reset Internet Explorer settings

http://support.microsoft.com/kb/923737

For further assistance check the article mentioned below.

How to optimize Internet Explorer

http://support.microsoft.com/kb/936213

Method 2:

You can also run a Network Diagnostic tool. Follow the steps mentioned below.

How to troubleshoot network connectivity problems in Internet Explorer

http://support.microsoft.com/kb/936211/de

Hope this information is helpful.

Thank you and Regards.           

Thahaseena M
Microsoft Answers Support Engineer.
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