Question

Q: favorites disappeared, can't load favorites This thread is locked from future replies

My favorites list has disappeared, I can't reload my bookmarks, can't add to favorites

Answer

A:

Hello Mersmia,

 

This can happen when the location that your computer looks for your Favorites has been set to a non-existent location. You can test/fix this by:

·         Click Start

·         Click Computer

·         In the address bar, paste this location: %userprofile%

·         Press Enter on your keyboard

·         Make sure you have a Favorites folder listed in the %userprofile% folder

·         If there isn’t a Favorites folder listed, create a new folder and name it Favorites

·         Right click Favorites

·         Click Properties

·         Click the Location tab

·         Click Restore Default

·         Click OK

 

If that doesn’t help, you can edit the registry to direct the Shell:Favorites location to the location of your Favorites folder. You can do this by:

 

Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

 

·         Press Windows key + R on your keyboard to open the run dialog

·         In the Open: field, type regedit

·         Click OK

·         Click Yes on the User Account Control (if prompted)

·         Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

·         Right click Favorites

·         Click Modify…

·         In the Value data: field, paste %userprofile%\Favorites

·         Click OK

·         Exit Registry Editor

 

Hope that helps, look forward to hearing back from you.


Steven
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think

Did this solve your problem?

Sorry this didn't help.

20 people were helped by this reply



 
Question Info

Views: 26,468 Last updated: April 22, 2018 Applies to: