Error loading C:\Windows\System32\inetcpl.cpl__the operating system cannot run %1__

Error loading C:\Windows\System32\inetcpl.cpl
the operating system cannot run %1
 

Question Info


Last updated August 13, 2018 Views 70,646 Applies to:
Answer

Hi Ragianni,

a. The ‘inetcpl.cpl’ concerns Internet Options. Have you tried to open Internet Options on the browser?

b. Since when are you facing this issue?

c. Do you remember making any changes on your computer?

d. Try to access Internet Option on the browser and let us know if you get any error message.

To access Internet Options, Click on Start, type inetcpl.cpl in the search box.

Step1:
Let’s check if the issue persists in ‘Safe Mode with Networking’.

Below are the steps which talks about how to get into ‘
Safe Mode with Networking’:
1.     Restart your computer if it is powered on.
2.     Tap the F8 key after your computer initially powers on.
3.     Once you see the Advanced Boot Options menu you can stop tapping.
4.     Use the up/down arrow keys to highlight your selection.
5.     Select ‘
Safe Mode with Networking ’
and press Enter.
6.     You should see drivers loading, and then please wait.
7.     You should then be at the Welcome Screen.
8.     Logon to your computer using an account with Administrator privileges.

Access the below link to know more about ‘Safe Mode with Networking’:
http://windows.microsoft.com/en-US/windows-vista/Advanced-startup-options-including-safe-mode

Let us know if you don’t come across the issue in ‘Safe Mode with Networking’, we might have to follow different troubleshooting steps to narrow down the issue.

Step 2:
I would also strongly recommend you to run the Virus Scan.

a. If you don’t have anti-virus software installed on your computer, I suggest that you run a Malware scan on your computer using Security Essentials:

http://www.microsoft.com/Security_Essentials

b. I would recommend you to run online Virus Scan to remove any infections, if present.

Follow the link below to run the free online scan:

http://onecare.live.com/site/en-us/default.htm

Hope this helps.

Regards,
Manasa P – Microsoft Support.

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