error code: 0x0000000F4

Computer freezes, and then blue screen error message 0x0000000F4 appears, with the following parameters 0x00000003, 0x89f855b0, 0x89f85724, 0x8060567e. This has been happening for the past week. Today the last 3 parameters changed to 0x89e7b290, 0x89e7b404, 0x8060567e. I am a 71 year old novice.
 

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Last updated September 3, 2019 Views 17,106 Applies to:

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Answer
The ThreatFire could be part of the problem. And so could any other antivirus that was not properly removed
using the Removal Tools.

For these download - SAVE - go to where you put them - Right Click on - RUN AS ADMIN - REBOOT after each

Norton Removal Tools
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

McAfee Removal Tools
http://service.mcafee.com/FAQDocument.aspx?id=TS100507

How to Uninstall ThreatFire if needed for testing
http://www.pctools.com/contact/support/product/threatfire/

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Here is what I use and recommend :

Avast and Prevx have proven extremely reliable and compatible with everything I have thrown at them.
Microsoft Security Essentials and Prevx have also proven to be very reliable and compatible.

Avast Home Free - stop any shields you do not need except leave Standard, Web, and Network running.

Prevx - Home - Free

Windows Firewall

Windows Defender (not needed if using MSE)

IE - Protected Mode

IE 8 - SmartScreen Filter ON  (IE 7 Phishing Filter)

I also have IE to always start with InPrivate Filter active if IE 8.
(You occasionally have to turn it temporarily off with the little Icon on LEFT of the + bottom right of IE)

Avast - Home - Free - stop any shields you do not need except leave Standard, Web, and Network running.
(Double Click Blue icon - details next to OK. - upper left Shields - Terminate those you do not use.)
http://www.avast.com/eng/avast_4_home.html

Or use Microsoft Security Essentials - Free
http://www.microsoft.com/Security_Essentials/

Prevx works well along side Avast or MSE

Prevx - Home - Free small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove. 
http://www.prevx.com/   <-- information
http://info.prevx.com/downloadcsi.asp  <-- download

PCmag - Prevx - Editor'a Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp

Also get Malwarebytes - free - use as scanner only. If you ever suspect malware, and that would be unsual with
Avast and Prevx running except for an occasional low level cookie (no big deal), UPDATE it and then run it as
a scanner. I have many scanners and they never find anything of note since I started using this setup.

http://www.malwarebytes.org/

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If needed try to isolate the problem though it maynot be a program. These can help to determine if
something starting up is the issue.

How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.microsoft.com/kb/929135

How to troubleshoot performance issues in Windows Vista
http://support.microsoft.com/kb/950685

Optimizing Microsoft Windows Vista Performance
http://support.microsoft.com/kb/959062

To see all that is loading bootup - wait a few minutes without doing anything - then Right Click TaskBar -
Task Manager - take a look at Appplications - Processes - Services - this is a quick reference (if you have
a little box on Lower Left - Show for All Users then check that).

How to Check and Change the Startup Programs in Vista
http://www.vistax64.com/tutorials/79612-startup-programs-enable-disable.html

A quick check to see which are loading is Method 2 there - using MSCONFIG then post a list of those here.
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Tools that should help :

Process Explorer - Free - Find out what files, registry keys and other objects processes have open, which DLLs
they have loaded, and more. This uniquely powerful utility will even show you who owns each process.
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Autoruns - Free - See what programs are configured to startup automatically when your system boots and you
login. Autoruns also shows you the full list of Registry and file locations where applications can configure auto-
start settings.
http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Process Monitor - Free - Monitor file system, Registry, process, thread and DLL activity in real-time.
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

There are many excellent free tools at Sysinternals
http://technet.microsoft.com/en-us/sysinternals/default.aspx

WhatsInStartUP - Free - This utility displays the list of all applications that are loaded automatically when Windows
starts up. For each application, the following information is displayed: Startup Type (Registry/Startup Folder),
Command -Line String, Product Name, File Version, Company Name, Location in the Registry or file system,
and more. It allows you to easily disable or delete unwanted programs that runs in your Windows startup.
http://www.nirsoft.net/utils/what_run_in_startup.html

There are many excellent free tools at NirSoft
http://www.nirsoft.net/utils/index.html

Window Watcher - Free - Do you know what's running on your computer? Maybe not. The Window Watcher tells all, reporting every window created by every running program, whether the window is visible or not.
http://www.karenware.com/powertools/ptwinwatch.asp

Many excellent free tools and an excellent newsletter at Karenware
http://www.karenware.com/

Hope these help and Happy Holidays!


Rob - Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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