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Hi lildevil,

Thank you for using Vista Answers forum,

You can try to reset IE back to default setting or run IE without addons to see if it will correct your problem.



To use the Reset Internet Explorer Settings feature from Control Panel, follow these steps:

  1. Exit all programs, including Internet Explorer (if it is running).
  1. If you use Windows XP, click Start, and then click Run. Type the following command in the Open box, and then press ENTER:
    If you use Windows Vista, click
    Start. Type the following command in the Start Search box, and then press ENTER:
    Internet Options dialog box appears.
  2. Click the Advanced tab.
  3. Under Reset Internet Explorer settings, click Reset. Then click Reset again.
  4. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.
  5. Start Internet Explorer again.




One way to open is to navigate to start menu-> All Programs-> Accessories-> System Tools-> Internet Explorer (no Add-ons)

Another way is Windows key + R key which opens Run command, type iexplore –extoff and this will open up IE8 without add-ons. 

This opens up IE without ActiveX controls and browser extensions.

If it doesn't help and problem is just happened recently, try to use System Restore to revert change back on your computer

Running the System Restore utility…

1.     Click Start, click All Programs, click Accessories, click System Tools, and then click System Restore.

2.     Click Continue or provide Administrator credentials if necessary.

3.     Click Choose a different restore point, and then click Next.

4.     Select a Date and Time prior to first sign of the issue you’ve described.

5.     If the date you need is in excess of (5) days click the Show restore points older than 5 days check box.


Important Notice: That System Restore affects Windows system files, programs, and registry settings. It can also make changes to scripts, batch files, and other types of executable files on your computer. Thus, any recently installed programs, updates, or changes to configuration will be lost if you use System Restore. However, make note that System Restore does not affect personal files, such as e-mail, documents, or photos, so it cannot help you restore a deleted file.

Let us know if this helps,
Microsoft Answers Support Engineer
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Question Info

Last updated September 27, 2019 Views 24,805 Applies to:

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