Certificate error on military based websites.

Original Title: Certificate error.

I keep on getting certificate errors everythin I try to access anything militar related.  How do I clear all my security cretificates and start new? Can I fix the certificates I  have?  Where do I start?


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Last updated May 25, 2020 Views 26,210 Applies to:

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Army Portals use a certificate to identify itself to its users and to enable secure connections. If you are receiving a warning that this site is un-trusted / insecure, you will need to install the "DoD Certificate."

To download the DoD Certificates,

i. Go to https://eportal.ctnosc.army.mil/ .
ii. Enter your AKO username and password.
iii. Select the link labeled DoD Root Certificate at the top.
iv. Click the link for Install Root V2.18.A and save the file to your desktop.
v. After the file has completely downloaded, go to your desktop and click on the InstallRoot2.18A file then follow the directions.

Referred from: http://myarmybenefits.us.army.mil/Home/Help/FAQs.html
Source: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/f2259c02-ec81-4624-89fc-2f599c2075ac 

Recent, related discussion: http://social.answers.microsoft.com/Forums/en-US/InternetExplorer/thread/6216fb01-32fd-4cb6-add4-768e95b2989c 

Start here: http://dodpki.c3pki.chamb.disa.mil/rootca.html

Also make certain your time, date & time-zone settings are all correct.


[Last Revised - 25 August 2011, 04:55 UTC]

~Robear Dyer (PA Bear)
Microsoft MVP (Windows Client) since October 2002

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