Captcha graphic image not showing. How do I enable images to show this?

Trying to submit my site to google. The "captcha" image does not show. A text reads, that I need to "enable images" for the captcha phrase to show.

Question Info

Last updated January 21, 2019 Views 111,567 Applies to:

Hey Ken,


Let’s check your add-ons to see if one of them is causing this behavior:

·        Click Start

·        Click All Programs

·        Click Accessories

·        Click System Tools

·        Click Internet Explorer (No add-ons)

·        Click Tools

·        Click Manage Add-ons

·        Click Toolbars and Extensions

·        Under Show: click All add-ons

·        Click any add-on

·        Press CTRL + A on your keyboard (this should select all add-ons)

·        Click Disable all

·        Click Close

·        Close Internet Explorer (No add-ons)

·        Open Internet Explorer


Now all add-ons are disabled in Internet Explorer, test to see if the same problem occurs without add-ons. If the problem is fixed then the next step is to enable the add-ons one by one to find which is causing the problem.

·        Click Tools

·        Click Manage Add-ons

·        Click the first disabled add-on

·        Click Enable

·        Click Close

·        Surf a few pages

·        Close Internet Explorer

·        Open Internet Explorer


If Internet Explorer still opens/works correctly, the add-on you enabled is good to stay. Repeat the enabling process for the next disabled add-on and continue this process until the problem returns. Then the last enabled add-on will need to be disabled/uninstalled/updated to avoid further problems.



Internet Explorer not opening when you click on a link in Outlook is a separate issue probably stemming from Internet Explorer not being set as the default browser. You can set Internet Explorer as your default browser by:

·        Open Internet Explorer

·        Click Tools

·        Click Internet Options

·        Click the Programs tab

·        Click Make default

·        Click OK

·        Close Internet Explorer


Hope that helps, look forward to hearing back from you.

Microsoft Answers Support Engineer
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