Question

Q: Cannot connect to ftp sites

When I type in any ftp:// address, Internet Explorer immediately gives me an "Internet Explorer cannot display the webpage" message, seemingly without even attempting to connect with the site.  Is there some security setting in either Vista or Internet Explorer that I'm unaware about, preventing me from connecting??

Answer

A:

Hi zipper_blues,

Thanks for using the Answers Forum.

Windows Firewall can prevent an FTP connection. You can adjust the setting to allow FTP connections by doing the following:

Go to your Control Panel by clicking on the Windows Orb and clicking on "Control Panel". Click on "Network and Internet".  Click on "Windows Firewall". Click on "Change Setting" and then click on the "Exceptions" tab. Under that tab, put a check mark next to the FTP port 43. This should allow connections to FTP sites. Click "OK" on the Firewall settings and close the other windows. I would then restart your computer and try to connect to the FTP site again.

Let us know how it works out.


Chris
Microsoft Answers Support Engineer
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Question Info

Views: 66,039 Last updated: June 24, 2018 Applies to: