Cannot access surveillance camera website, Error message - Windows has blocked the software because it can’t verify the publisher.

I am using IE8, windows 7. I tried to access my surveillance camera website but keep getting 'windows has blocked the software because it cant verify the publisher. i have tried like enabling my activex settings etc, but still unable to solve this problem.  What can i do to rectify this ?

Hi lenachou,


a)   Does this happen only on this website?


b)   Was it working fine before?


I would suggest you to try the following steps:


Step 1: Add the website you are having issues to the trusted zone


1)   Open internet explorer > Go to Tools menu, ClickInternet Options


2)   Click theSecurity tab, and then click the Trusted Sites


3)   Click theSites button. In the Add this Web site to the zone box, type in the Web Site address you are having issues with and then hitAdd button.


4)   ClickOK twice.


Restart internet explorer and check to see if the issue persists


Important: -Only do this for Web sites whose content you trust 100 percent.


If the issue persists, you may try step 2


Step 2: Uninstall and reinstall thesurveillance camera software, you may want to check with your device manufacturer for reinstallation and activation of the software.


Uninstall or change a program


If the issue persists you may contact your surveillance camera manufacturer for any known issues with the Web site


Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Last updated August 7, 2020 Views 23,944 Applies to:

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