can not turn off popup blocker

i play in pogo games a lot,but it wont let me play one game i need to play cos of my popup blocker,i have tried every thing to turn it off,but nothing is working,its a brand new laptop,so i know its not that,any help please,thanks jim
 
Question Info

Last updated May 21, 2018 Views 30,826 Applies to:
Answer

Hi DonElliot,

Thanks for using the Answers Forum.

You can try to reset the Internet Explorer setting:

1.  Start Internet Explorer.

2.  On the Tools menu, click Internet Options.

3.  On the Advanced tab, click Reset.

4.  In the Reset Internet Explorer Settings dialog box, click Reset to confirm.


I suggest running Internet Explorer without add-ons by clicking
Start > All Programs > Accessories > System Tools > Internet Explorer (No add-ons)
Then you can revisit the website to see if it works.


You can also perform a clean boot to make sure startup programs aren't causing the issue.
After the computer restarts without the startup programs, you can try using the website your need.
Here's an article on that:

http://support.microsoft.com/kb/929135/

Please let us know how this works out.



Chris
Microsoft Answers Support Engineer
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