Q: BEX error on iexplore.exe This thread is locked from future replies

Everytime I try to send an email using Outlook Web Access Internet Explorer closes with the following:

Problem signature:

  Problem Event Name:                        BEX

  Application Name:                             iexplore.exe

  Application Version:                           8.0.6001.18702

  Application Timestamp:                    49b3ad2e

  Fault Module Name:                          StackHash_fd00

  Fault Module Version:              

  Fault Module Timestamp:                 00000000

  Exception Offset:                                0066cc66

  Exception Code:                                  c0000005

  Exception Data:                                   00000008

  OS Version:                                          6.0.6001.

  Locale ID:                                             2057

  Additional Information 1:                  fd00

  Additional Information 2:                  ea6f5fe8924aaa756324d57f87834160

  Additional Information 3:                  fd00

  Additional Information 4:                  ea6f5fe8924aaa756324d57f87834160

followed by a DEP message - can anyone help with a reason & possible solution?



Hi GYeomans,


Thank you for using the Community Forum for Vista.


Most likely there is an addon that is messing with IE.


You can try this.

1.      Open IE
2.      Switch to the Advanced tab.
3.      Click the Reset Internet Explorer Settings button.
4.      Click Reset to confirm the operation.
5.      Click Close when the resetting process finished.
6.      Uncheck Enable third-party browser extensions option in the Settings box.
7.      Click Apply, click OK.


After this, check to see if it works and if it does, enable one addon at a time until you find the culprit. Then uninstall it and reinstall it if you need it.


I hope this helps.


Please let us know if we can do anything else.


Matt Hudson
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Matt Hudson

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Views: 98,894 Last updated: March 17, 2018 Applies to: