the file could not be written to the cache

When I right click and try to save target as, this is what pops up.

the file could not be written to the cache

How do I fix it? Have tried the hotfix.

 

Question Info


Last updated May 16, 2019 Views 4,281 Applies to:
Answer
Answer

Hi,

Follow these methods:

Method 1:

Follow these steps:

a.     Open Internet Explorer.

b.     Click “Tools” and “Internet Options.”

c.     Click the “Advanced” tab.

d.     Scroll down to “Security” options.

e.     Uncheck the option “Do not save encrypted pages to disk.”

f.      Click “Apply” and “OK.”

Retry downloading the files and see if the issue persists.

Method 2:

Open Internet Explorer (IE) in no add-ons mode and verify if the files download without any error messages.

To start Internet Explorer without add-ons,

a.     Click the Start button, and select All Programs.

b.     Click Accessories, and select System Tools.

c.     Click Internet Explorer (No Add-ons).

If disabling all add-ons solves the problem, you might want to use Add-on Manager to disable all add-ons and then turn on add-ons only as you need them. This will allow you to figure out which add-on is causing the problem.

Please refer the “Disable add-ons” section in the following article for further instructions:

Is Internet Explorer slow? 5 things to try

Method 3:

Follow the steps from the following article fix issues with Internet Explorer:

Tips for solving problems with Internet Explorer

Microsoft-Forum Moderator

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