I have a problem with IE 8 shutting down, it does this anytime after you start it, to several hours later, or more, no apparent pattern.
I am running Windows 7 Professional (SP1) 32 bit, all latest updated (4Gb installed) 3.25 Mb available ram, about 35% used generally, I am using McAfee Total Protection (latest updates), and I have installed Malwarebytes, just installed, Java 6 update 30, after removing old version first with Java Ra.
I have been having this problem for 3 - 4 weeks, I followed the instructions from a similar question, "Internet Explorer Keeps Shutting Down Periodically", but this has not solved my problem.
the following is what I have already done to solve my problem with IE 8:
Internet Explorer freezes or crashes - looked at site
Tips for solving problems with Internet Explorer - looked at site
More troubleshooting methods :
What antivirus/antispyware/security products do you have on machine? Include any you have
EVER had on this machine including those you uninstalled (they leave remnants behind which can cause strange issues).
- McAfee Total Protection (latest updates), and I have installed Malwarebytes, no other security software ever used
except standard Windows security software.
If no joy something maybe blocking it.
Start - All Programs - Accessories - System Tools - IE with no Addons - does this work better?
- no menu item for this here, or anywhere else, I checked !.
IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK - have done both of these.
IE - Tools - Internet Options - Security Tab - click reset all zones to default - Apply / OK
Close and restart IE and/or IE with no addons - not able to run IE 8 without addons ( no menu item for this ).
IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java - Have done this.
still installs it and it causes issues - you ever update Java go back in and disable it again.) Look for
other possible problems.
How to Change, Add, or Remove Startup Programs in Windows 7 - I use a utility program for this, Ashampoo WinOptimizer 8
Also get Malwarebytes - free - use as scanner only.
http://www.malwarebytes.org/products/malwarebytes_free - scan found no errors/malware.
Try these to clear corruption and repair/replace damaged/missing system files.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
- I use a utility program for this, Ashampoo WinOptimizer 8.
Start - type in Search box - COMMAND find at top of list - RIGHT CLICK - RUN AS ADMIN
sfc /scannow - ran this in scan only mode, no errors.
How to Repair Windows 7 System Files with System File Checker - this site explains scannow commands
Then run checkdisk (chkdsk). - ran this no errors.
I have re-set of IE 8 to default settings ( I have re- enabled some useful addons that the Microsoft Fix It Utility does not claim cause problems ).
I have also run the Microsoft Fix It Utility - for IE 8 problems.
So far doing all this has no fixed the problem, upgrading to IE 9 is impossible because I use some family history software that is not compatible with IE 9 at the moment.
Is there a way to uninstall, then re-install IE 8 ?, or is the problem caused by something else ?.