vX LuNaR Xv

Facebook Login problems - It says I need to enable cookies when I try to log into Facebook

I currently have Ie 8 with windows 7. I tried to login to facebook today and it said I needed to enable cookies, despite them allready being enabled. So after reading alot of other post on the issue I eventually managed to get it to work by going to start and running ie without add ons so I know that an add on is the problem. However I turn on regular internet explorer with add ons and went to manage add ons select all add ons and disabled every one, I then tried to log in to facebook. I get the same enable cookies message then I try log in again it just returns me to the log on page despite add ons being disabled. So if i disable add ons I still cant access facebook but if I run ie without add ons it works fine ?

below is a list of other things I tried as a fix

Internet options - delete browsing history, all files including cookies, caches etc.

Security - reset to default level

Privacy - Set to medium, also tried accept all cookies and customised allowing first and third party cookies

I then tried reseting the internet including deleting personal settings

I have tried searching for viruses with AVG and used windows defender, and also uninstalled AVG to see if it was the problem

I have restored my computer to the last known time that facebook worked

I have run mr fix with microsoft that detects any conflicting problems with add ons but it didnt find

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Answer

Nithyananda J

Hi VX LuNaR Xv,

This issue could occur due to the corrupted add-ons, as you have mentioned that you are able to access Facebook, if you run Internet explorer without add-ons.

Here you might want to use Add-on Manager to disable all add-ons and then turn on add-ons only as you need them. This will allow you to figure out which add-on is causing the problem.

Delete the corrupted add-on and restart Internet Explorer normally and check if the issue reappears.

After you have used this process to determine which add-on is causing errors, you can disable that add-on. Or, you can uninstall the software that installs the add-on. We also recommend that you contact the software vendor that provided the add-on for additional troubleshooting and support.

Refer:

Internet Explorer add-ons: frequently asked questions
http://windows.microsoft.com/en-us/windows7/Internet-Explorer-add-ons-frequently-asked-questions

Thanks and Regards:
I. Suuresh Kumar - Microsoft Support.

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