cannot connect to internet explorer 8 error code 651 appears

original title: error code 651

cannot connect to internet explorer 8 error code 651 appears however i can get on using firefox 
 

Question Info


Last updated December 3, 2018 Views 3,955 Applies to:
Answer
Answer

Hi disley123,

 

 

The RAS PPPoE driver file  “raspppoe.sys”  found under  c: windows\system32\drivers folder seems to be the root cause of the problem and it is system file.

 

I would suggest you to rename raspppoe.sys to raspppoe.old.

 

If that above step fails then I would suggest you to re - register the file and then check

To re- register the file follow the below steps as –

 

a)   Click Start.

b)   In search window type 'cmd' and ENTER. Right click and select 'Run as administrator'

c)    In the command window that opens type  regsvr32 raspppoe.sys and press Enter

 

 

 

Hope this helps!

Halima S   - Microsoft Support.

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