I am having certain problems using Internet Explorer 11 (on my computer using Windows 7 Professional). These problems are not occurring in any other browser, including Chrome, Firefox and Lunascape. If I use the Trident browser engine in Lunascape (which allows for use of 3 different browser engines), things function normally. In IE 11, even though it is also supposedly using Trident, I have problems. These are the problems, which may or may not be related:
1) On msn.com, there is only one photo – the large one at the top. In all of the other locations where one would normally see a small photo, there is a grey box, instead, with the text intact next to each. If I select one of the items represented by the grey box, it goes to a webpage with text only – there is no picture there, either. (Note: It I go to msn.com on any other browser, it appears normal, with pictures where the grey boxes are in IE11 and pictures on the next page, if selected.)
2) I tried to go to “help” from the msn.com webpage, but when it goes to support.microsoft.com, the whole page is white. I tried typing in the address in a new tab – it still goes to a blank white page. The search engines I have set up in IE11 all work fine. I looked for a topic matching my question by searching. When I went and tried to connect via the results list to a specific topic on support.microsoft.com – again, it only resulted in a blank white page. I copied and pasted multiple support.microsoft.com web addresses (the main address and addresses for specific topics) into other browsers and they all worked fine in the other browsers.
Other websites seem to load normally in IE11, at least as far as I can tell. I tried to reset the Internet Explorer settings, but that didn’t help (and yes, I did shut down my computer and then restart before checking this). Am I going to have to uninstall and then reinstall Internet Explorer 11? Is IE11 even still available for download? (I am pretty sure it is still supported in its latest version, which I thought was IE11.) If I do uninstall and then reinstall, is this likely to fix the problem – or is this an inherent problem of IE11 on computers run on Windows 7 Professional?