MSN.COM keeps refreshing using IE 11 and Win 7

Works on Chrome
 

Question Info


Last updated November 14, 2019 Views 971 Applies to:

Related Forums


Hi Jonas,

 

Thank you for posting in Microsoft Community.

 

-Is this issue specific to MSN.com?

 

This issue may occur due to browser add-ons or due to any recent changes on the computer that might have changed the Internet Explorer settings.

 

Let’s try the following steps and check.

 

Method 1:

Let’s try running internet Explorer in no add-ons mode and check if MSN works fine.

Step 1:

You may try to run IE 11 in no add-ons mode and check if it helps:

Press Windows key + R and then type “iexplore -extoff” without quotes and press ENTER.

If you are able to access Internet Explorer without any issues, then add-ons may be causing the error.

You may try the steps provided to enable add-ons individually to determine which of the add-ons may be causing the problem.

 

Step 2:

a. Open Internet explorer on desktop.

b. Click the Tools button, click Manage add-ons, and then click Enable or disable Add-ons

c. In the show list, click Add-ons that have been used by Internet Explorer to display all add-ons.

d. Click the Add-ons you want to enable, and then select Enable or Disable.

e. Repeat step‘d’ for every add-on you want enable and check which add on is causing the issue.

 

Method 2:

You may try deleting the temporary internet files and check if it helps.

a. Open Internet Explorer on desktop.

b. Press Ctrl+Shift+Del, select and delete your temp files, cookies and browsing history.

 

Method 3:

If the issue persists, you may try to reset Internet Explorer settings and check if it makes any difference.

a. Press Windows logo + R to open the Run dialog box.

b. Type inetcpl.cpl in the run dialog box, press Enter.

c. Now click the advanced tab and then click Reset.

d. Click apply and then ok.

 

Note: Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings are lost and cannot be recovered.

Let us know the status of the issue. If you need further assistance, please post back. We will be glad to help you.

Regards,
Anil

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Good advice, I giess, if you're an expert or tech-savvy. I'm a casual user; if Microsoft's "improvements" make things worse for US, they have failed miserably. I'm not about to even try IRREVERSABLY RESET anything on this computer. Microsoft created the problem, let Microsoft fix it.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

All I need to know now, after seeing the "preview" of MSN Internet Explorer,

is when is the official date of changing MSN. It looks like a preview to internet explorer 12.

I' am still using Windows 7, because I found Windows 8 a little estrange without the classic games.

Sincerely: Lee V Payne-9/11/2014-10:21 PM PST.

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.