Keep getting this error on my main computer and not my other computers on youtube.

So basically when I wanted to watch a youtube video today I got this error "This video is restricted. Try signing in with a Google Apps account" . I have no idea as I would get this error, and try loading the same video in opera and firefox and still got the same error. I then tried going onto my account on a couple of computers around my house and it seems to work fine. So I don't get why it's this one causing the issue. I looked into it a bit more and saw that restricted mode is on. I never noticed that option before and I don't remember ever messing around with it, and I can't seem to turn it off, which baffles me cause in now way I had ever got this area with all the years I had this account. But then I noticed something else too, when I tried to get onto some channels, they wouldn't load all my videos which I'm guessing it age restriction. I have no idea how to fix this and I'm pulling my hair out cause of googles lack of live chat service and support on there end. Is there any way to fix this. I tried clearing my cache, and updated windows 10.

Hello,

The issue is specific to YouTube and you might have to alter settings in your YouTube account. Refer to the following steps and check if they are helpful.

Step1:

Log in to your YouTube account. This is necessary only if you previously locked Safety Mode; If you enabled Safety Mode without locking it, you can disable it using this same procedure without logging in to your account.

Step2:

Click "Safety: On" at the bottom of any YouTube video page to expand the Safety Mode options.

Also, refer to YouTube Safety mode options at google support.

Hope this information is helpful. Do let us know if you need any further assistance, we'll be glad to assist you.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I already tried, that was the first thing I looked into and tried but to no avail. Is there anything else I can do. I'm figuring it might be a recent windows update?

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello,

As you have mentioned this issue might have occurred after a recent Windows update, try to perform a system restore and check the status of this issue.

If app or update that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time, called a restore point. System Restore doesn’t change your personal files, but it might remove recently installed apps and drivers.

Note: Windows automatically creates a restore point when you install desktop apps and new Windows updates, if the last restore point is older than 7 days. You can also create a restore point manually at any time.

To restore your PC to an earlier point in time

* Press Windows Key + R to open run command

* Type rstrui and hit Enter key.

* Select Recommended Restore or any other restore point and click Next

* Follow the instructions to restore your PC to earlier.

Once you restore your PC check and see if the same problem persist.

Reply us back with the results. We will be happy to assist you.

3 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 23, 2020 Views 12,236 Applies to:

Related Forums