ERR_SSL_PROTOCOL_ERROR

Hi, I recently installed windows 10 and i am having trouble connecting to the internet on all browsers, My internet is working for spotify and skype and programs however when i want to browse the internet it simply comes up 
with 

SSL connection error

ERR_SSL_PROTOCOL_ERROR

Please help me i need the internet :(
 

Question Info


Last updated November 15, 2019 Views 6,842 Applies to:

Hi Arthur,

Thank you for posting your query on Microsoft Community.

We apologize for the delayed response and will help you with the query.

I would suggest you to follow the steps below and see if they help:

Method 1: Temporarily disable third party Antivirus software and see if it helps.

NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 2: Clear Internet Explorer history and SSL State.

Press Windows key + R to go to the run command and type "inetcpl.cpl". Click Enter.

Step 1: Clear browsing history:

1. In the General Tab, click Delete.

2. Check all the options except Preserve Favorites websites data.

3. Click Delete.

Step 2: Manually clear all temporary Internet files

Again in the General tab click on Settings > Temporary Internet Files > View Files.

Click on Ctrl + A ,to select all the temporary files in the folder and then Click Delete key, to Delete all these files.

Step 3: Clear SSL State:

Go to the Content Tab, click Clear SSL State.   

Hope this helps. Please respond if you have further related queries.

Regards,

Jesinta Rozario 

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Hello i have this problem as well and i can't seemk to find inetcpl.cpl on my computer

also a few websites like youtube are showing no images and only text

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Hi, i'am trying to figure out what the ERR_SSL_PROTOCOL_ERROR means? 

I'am useing the browser srware iron and this is what had come up on searching for google web store? Thanks

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