i can't access my internet banking. it says page cannot be displayed but i have been on loads of times before and i know the address is correct, what's gone wrong?

i have tried the pinned site and also google, but although it brings up the front page, i am unable to access te log in page.
Answer
Answer

My banking site will not load, period.


Some banking sites apparently need help reducing encryption.   So, you could try unchecking Use TLS 1.2  etc.  to see if that helps.

 

C.f.

http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/why-cant-i-get-on-bank-of-americas-website/e032f148-aa37-43cc-b365-fd621d5827cc

 

 
FYI

 
Robert Aldwinckle
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Answer
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Hi,

 

1.       Have you made any changes on the computer prior to the issue?

2.       Which version of Internet Explorer are you using, either desktop version or modern user interface version?

3.       Have you tried with different web browsers?

 

I would suggest you to perform the troubleshooting steps from the link “"Internet Explorer cannot display the webpage" error in Internet Explorer” and check if this fixes the issue.

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Last updated January 13, 2021 Views 18,875 Applies to:

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