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Q: Error 9C59 When Installing Internet Explorer 10 This thread is locked from future replies

Much like quite a few other people on this forum, I have been having this issue for quite some time: whenever I try to install the latest version of Internet Explorer 10 via the Windows Update control-panel, it keeps giving me the above error message... and doing the same via the manual-installation file (IE10-Windows6.1-x64-en-us.exe) also gives me an error.

And before any Microsoft/'Community Star' users reply with the usual responses I've seen, yes, I've been through KB 2820688 ('Troubleshooting a failed installation of Internet Explorer 10'), including a clean boot and all that, and I'm not showing any other updates to be gotten through Windows Update, so I would like to think any prerequisites are installed. Also, the only antivirus I'm running is Microsoft Security Essentials, that is fully upgraded with definitions and all that. Also, my video card's a nVidea GeForce GTS450, which is not on the 'hybrid' list, and has the latest drivers as well.

Please help; this is starting to get really annoying.


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And before any Microsoft/'Community Star' users reply with the usual responses I've seen


Have you seen this?

 

http://www.applepie.se/internet-explorer-10-fails-to-install

 

Ref.

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/code-9c59/934234c9-9fc8-4962-a678-7c78d32e9bbe?page=4&msgId=0a236a31-d206-474f-b163-8a5c8ed117a9

 

 
Good luck

 
Robert Aldwinckle
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That appears to be more a case of IE10 installing without an error, but not coming up, rather than not installing at all with the error message in question, so I'm not sure how that's supposed to help. And why is this thread marked as 'answered'? I'm still having this issue.

Can someone from Microsoft PLEASE get back to me on this? I'm about ready to just wipe out my computer and reinstall everything to see if that helps.

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I'm not sure how that's supposed to help.

 

It would be a different way of installing IE10, perhaps one which would not require the missing modules.

 

And why is this thread marked as 'answered'? I'm still having this issue.


If you are the OP you can mark it Unanswered.   That's a benefit of opening a thread with your own details.   However, apparently if you don't respond to a suggestion after a week it may get marked Answered, presumably because the suggestion is seen as having merit and enabling it to be found and viewed by others more credibly as a result.

 

I'm about ready to just wipe out my computer and reinstall everything to see if that helps.


Unless you understand why those missing modules are missing and are needed, depending on what "reinstall everything" means (e.g. just using a manufacturer's recovery partition?) that may only just get you back in the same spot.   So, if you do that (e.g. as a test) you might want to capture a complete image of what you have now first.   ; }

 

 
Good luck

 
Robert
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Don't wipe your system and then try reinstalling Windows again.  That's where I am and having installed all updates including SP1 ie10 fails with code 9C59.  Previously, my Windows 7 installation  kept failing to install ie10. Windows said that it was already installed.  Despite many efforts I was unable to remove ie9 and return to ie8.  I've run scannow and chkdsk with no progress.  Maybe the answer is to forget ie10 and use some other more reliable browser like Firefox or Google Chrome which run fine on my system. 

Before the reinstallation of Windows 7 (32 Bit)  ie10 would appear to be installing OK but at the end of installation there would be the message "restarting programs" and then a failure to install message.  I was unable to find any errors with my system.  Everything worked fine and there was no virus infection.

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Having had a break I tried installing ie10 from Windows Update for the fourth time. I can report success at last but if your OS is working OK I cannot see that it is worth all the hassle of "upgrading" the browser.  I've still got loads of work to do to install applications and personal documents.  Microsoft's "solutions" and fixits which appear to do nothing can be a major irritation.

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I was unable to find any errors with my system.


No explanation for the install log messages?   The ones that I have seen seem to indicate missing IE8 modules.   E.g. perhaps the manufacturer did not include a full SxS (from base W7)?   But I don't know why the uninstall would have to be going back that far anyway (given that there have been frequent periodic "cumulative" updates) and also why it is trying to find LDR versions of them.  

 

Did you try the IEAK idea?  As I indicated I suspect it could be a way of getting a more complete set of modules at a particular version level.

 

A related alternative would be to back out the current cumulative IE update (e.g. being "cumulative" assuming that it would include the problem modules) and then get on the LDR track with that update (e.g. using a modification of the procedure outlined by Pronichkin in a TechNet WIKI article) and see if IE10 would install then.   BTW someone supposedly tried that idea apparently unsuccessfully but didn't share any details which would help with clues about why it didn't help or how to proceed from there.

 

 
Good luck

 
Robert
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These problems with ie installation/uninstall just shouldn't be a topic for specialist analysis.  Other browsers install like a dream and work well.  There needs to be easy to use software from Microsoft to sort out ie problems.  A good glitch free browser is central to the use of a computer.  Having just been through the process of updating Windows 7 through SP1 and beyond it's clear how succesive additions just bloat the OS.  No wonder they have struggled to get a slimline version of Windows y (Starter) and Windows 8 RT.

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Must admit this problem continues to occur and it is very frustrating. Microsoft should consider removing this important update or fix it so it gets automatically updated.

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I just ran "HijackThis" (can download it from Filehippo).  I did a scan and clicked every error that it found. I then clicked "fix checked". After these errors were fixed, IE10 installed from Windows Update.

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I agree. Several weeks ago I updated one of computers going from IE9 to IE10 with no problems. The update was then pushed my daughter's laptop and the install failed giving the Code 9C59 error. I tried all the advice to resolve the issue and install will not work. So, MS, please do not remind me that I have "1 important update" to install on that machine. Note - both machines are Dell, Windows 7 64 bit. I am very frustrated!!! Will try to remove IE altogether and use FireFox.

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Views: 58,703 Last updated: April 13, 2018 Applies to: