you tube videos green screen?

Does anyone know how to solve the problem with you tube green screen videos?
Please help any tips or advise would be great, I am running the new windows 8 preview.
Thanks in advance. 
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Answer
Answer

Hi,

 

1.    Were there any changes made on the computer prior to the issue?

2.    Does the issue occur only on YouTube?

3.    Which web browser are you using on the computer?

 

If you are using Internet Explorer, I would suggest you to follow these steps and check if it works:

a. Open Internet Explorer.

b. Click the Tools button or press Alt key + X, and then click Internet Options.

c. Click the Advanced tab, and then browse to the Accelerated graphics section.

d. Click to select the Use software rendering instead of GPU rendering check box.

e. Click Apply, and then click OK.

f. Close all open Internet Explorer window and then test the issue.

Rohit S

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Last updated November 6, 2019 Views 30,151 Applies to:

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