Unable to change temporary internet files disk size, error message: please select a value between 8 and 8 for how much disk space Temporary Internet Files may use

Original Title: temporary internet files disk size set to 0.

I am running windows 7 pro and IE 11. The temporary internet file size has been set to "0", and I am not able to adjust it. I tried move file to different location, and use regedit to change cache size. Reboot computer. Same result. When I change temporary internet files disk size, alsway get error message "Please select a value between 8 and 8 for how mush disk space Temporary Internet Files may use".

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Still old, but I just finished trying to fix the same problem.

The fix that worked for me: (basically manually moving the cache directory, since the Move button didn't work)

From Command Prompt

md c:\temp

md c:\temp\INetCookies

md c:\temp\INetCache

From RegEdit

Navigate to: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

Change "Cache" to "C:\Temp\INetCache"

Change "Cookies" to "C:\Temp\INetCookies"

Logout of Windows

When you log back in, you should be able to change your cache again.

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Original Title: temporary internet files disk size set to 0.

Eureka!

I spent a TON of time figuring this out on my wife's Win7 Ultimate SP1 x86 machine.  Ultimately, it was a permissions issue in the registry which I was able to find using ProcMon.  (https://download.sysinternals.com/files/ProcessMonitor.zip or https://technet.microsoft.com/en-us/sysinternals/processmonitor)

High Resolution Date & Time: 2/20/2016 3:45:52.4576258 PM
Event Class: Registry
Operation: RegOpenKey
Result: ACCESS DENIED
Path: HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
TID: 7920
Duration: 0.0000805
Desired Access: Read

Using regedit, make sure you have rights and visibility to this key and its children:

HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer

Note that this is NOT HKCU.

In the process of getting to the bottom of this issue, I uninstalled IE11 and then could not reinstall it.  

The following link helped me out of that.  On a 32-bit system, step 0 should be skipped.

https://jingyangli.wordpress.com/2015/08/18/ie11-install-problem-neutral-package-installation-failed-exit-code-0x00003715-14101-and-setup-exit-code-0x00009c59-40025/

BTW, moving the cache and deleting registry keys under HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\5.0 did not help with this.

Thought I should pass this on.  Good luck!

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Last updated November 19, 2020 Views 18,164 Applies to:

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