Trying to connect to a game in Roblox error cannot connect to their server - ID 17
When trying to connect to a game in Roblox, I always get that I cannot connect to their server - ID 17. Does anyone know why? Roblox emailed that I have to allow them in but how do I do that?
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Thank you for posting the query in Microsoft community! We are here to help fix the issue and guide you in the right direction.
1. Did you make any changes on the computer prior to the issue?
2. Are you trying to play the game online?
3. Which web browser are you using?
4. Is the issue confined to Roblox?
5. What is the exact error message?
6. Are you using desktop or modern UI Internet explorer
If you are trying to play the game online in Internet Explorer then you may try these suggestions and check.
Method 1: You may set all web sites pages to display in Internet explorer 10 compatibility view
I would suggest you to click on Internet explorer in the desktop, and
a)Click ALT key and click on tools,
b)Click on compatibility view setting.
c)And clicks check the box; display all the websites in compatibility view
Method 2: If issue persists try resetting Internet Explorer's settings and check.
Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend
that you note these sites before you use the Reset Internet Explorer Settings feature.