I can not access the BNSF learning portal

I work for the Railroad, and when I log in I have an opption for several items to choose from.  I can access them all with the exception of the "learning Portal". It does let me get in all the way up to the point where I can begin the modules. But when I make a selection of which module I need to take and I press start or begin it prevents me from going in to that module. Alot of people can actually get in, and alot of then can't get any farther. If there is anyone out there who knows how to correct this problem please let me know. It must be something in my comupter itself that is causing this, but for the life of me I can't figure it out.

Thank you

Hi,

Thank you for asking question in Microsoft Community. I will give my best to help you.

There must be some restrictions given to access the learning portal when viewing it from outside. So you have to get in touch with BNSF. I would suggest you to check if the issue persists in no add-ons mode. Also try the remaining steps from the following link:

How to optimize Internet Explorer
http://support.microsoft.com/kb/936213/ro

Note: The Reset Internet Explorer Settings feature might reset security settings or privacy settings that you added to the list of Trusted Sites. The Reset Internet Explorer Settings feature might also reset parental control settings. We recommend that you note these sites before you use the Reset Internet Explorer Settings feature.

Also you can upgrade your Internet Explorer to higher version.
http://windows.microsoft.com/en-US/internet-explorer/downloads/ie

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Last updated May 21, 2020 Views 1,070 Applies to:

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