I can't see my friends' profile picture in Teams

Hi LUONG NGOC TU ANH

From your description, we suggest you first can clear the cache of Teams to check if it is workable. Kindly refer to the steps to clear:

1. Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.
2. Go to File Explorer, and type in %appdata%\Microsoft\teams.
3. Once in the directory, you’ll see a few of the following folders:
a. From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.
   *   %appdata%\Microsoft\teams\application cache\cache
b. From within ‘Blob_storage’, delete any files that are located in here if any.
   *   %appdata%\Microsoft\teams\blob_storage
c. From within ‘Cache’, delete all files.
   *   %appdata%\Microsoft\teams\Cache
d. From within ‘databases’, delete all files.
   *   %appdata%\Microsoft\teams\databases
e. From within ‘GPUCache’, delete all files.
   *   %appdata%\Microsoft\teams\GPUcache
f. From within ‘IndexedDB’, delete the .db file.
   *   %appdata%\Microsoft\teams\IndexedDB
g. From within ‘Local Storage’, delete all files.
   *   %appdata%\Microsoft\teams\Local Storage
h. Lastly, from within ‘tmp’, delete any file.
   *   %appdata%\Microsoft\teams\tmp

Besides, if you use Windows OS, please log out your account and delete your credential about Teams from your pc, then log in Teams to check the result. You can manage your credentials in Credential Manager. (Note: please back up your important information before clearing the cache and credential)

If you have anything unclear, please feel free to let us know.

Regards,

Joey