I have been really frustrated today in regards to this program.
I was told by a representative today that I could sign up for the Office 365 Education Edition for homeschoolers since I have an HSLDA id. However, that program is closed.
I contacted support and told them that it was frustrating getting told by a rep that I am eligible for something that I can not enroll in. Here is a portion of that chat transcript:
Bryan: we home-school and a rep directed me to the link i provided where i can get office 365 education edition for home-school families
Bryan: however, that link says it is full and i can't sign up
Bryan: i have been trying to get my wife to get rid of all things apple and move to surface's, and she saw office 365 education and fell in love with it
Bryan: until we saw we can't sign up for something the rep directed us to
Bryan, may I ask will you need help with the implementation ?
Bryan: what implementation?
Bryan: i don't think i would need help with installing software
Oh ok! In this case our Billing Team at 877-913-2707 available from Monday - Friday from 6:00 A.M to 6:00 P.M., will be able to set up the account, Bryan. Now will there be any other concern I may address for you?
Bryan: so they can setup the education account for a home-school family?
So, I was on hold with the billing # that provided above for 1.25 hours trying to get someone to help and no one could and told me that I was out of luck. They also said to follow the twitter page that this link mentions:
However, @Microsoft_EDU is not a valid twitter handle.
Why am I being told that I can sign up for something I can't?