Hi Lori,
Microsoft Edge Content Process (MicrosoftEdgeCP) is a Windows system file which is digitally signed by Microsoft. In some cases, a malware masks itself as MicrosoftEdgeCP. For us to troubleshoot the issue, we suggest performing these steps:
- Check if there are any background processes in Task Manager
associated with the file. In this way, we're able to locate where the file is located. To do so, right-click on your taskbar and click
Task Manager. Under Processes, look for
MicrosoftEdgeCP.exe, then right-click on it and select Open file location. The file location should be at
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe. If it's on a different file location, there's a possibility that a malware is trying to duplicate the application.
- Run DISM. This tool can resolve and prepare Windows images. Here's how:
A. Run Command Prompt as an administrator.
B. Type DISM.exe /Online /Cleanup-image /Restorehealth, then press
Enter.
C. Restart your computer.
- Reset Microsoft Edge through Windows PowerShell by following these steps:
A. From the Start menu, type Windows PowerShell. Right-click on it and click Run as administrator.
B. Type this command: Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -Verbose}. The command will delete and re-register the Microsoft
Edge data.
Get back to us with the result.
