Edge very slow to load pages

Hi Jack,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

Method: 1

Clean boot

Check if the issue persists, in safe mode.

If the issue does not persist in safe mode, then perform a clean boot to from safe mode to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

How to troubleshoot problem by performing clean boot in Windows:

https://support.microsoft.com/en-us/kb/929135

Note: After you have finished clean boot, follow these steps to boot to normal startup.
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

Hi Jack,

Thank you for keeping us updated on this query. We apologize for the delay in response.

We will assist you in resolving your issue.

Before assisting  further, I would like to ask you few questions related to the query:

1. Did you select Safe Mode with Networking option when entering Safe Mode?
2. Have you enabled Built-in administrator user account? 

Method 1: Disable built-in administrator account by following the steps below and check if the issue is resolved.

1. Open a CMD window by right clicking on the Start icon, and selecting Command prompt (Admin).
2. Type the following command: net user administrator /active:no
3. Lock the screen by pressing Windows logo key + L on the keyboard and check if the Built-in Administrator is disabled.

Method 2: If the issue persist, enable Safe mode with Networking option by following the steps from the link below and check if the issue is resolved.

Safe mode is a diagnostic mode that starts your computer with limited drivers necessary to run Windows. The words Safe Mode appear at the corners of your monitor to identify which Windows mode you are using.

Expand the options to boot into Safe Mode:

http://windows.microsoft.com/en-us/windows-10/troubleshoot-black-screen-problems

To exit from Safe mode follow the steps below:

1.  Open Run command by pressing Windows key + R on the keyboard and type msconfig in the command box.
2. Under Boot tab uncheck the Safe boot option.
3. Reboot the system and check if the changes are effective.

To know more about Safe mode, following is an article on Windows Startup Settings (including safe mode) (Applies to Windows 10 also):

http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-safe-mode

Hope this helps!

We are happy to assist you with any issues pertaining to Windows.

Thank you.

Hi,

Thank you for replying.

As the above methods didn’t resolve your issue, I would suggest you to Reset the Microsoft Edge and see if it helps.

Note: Resetting the Microsoft edge will remove your bookmarks and History.

Hi Jack,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

Method: 1

Clean boot

Check if the issue persists, in safe mode.

If the issue does not persist in safe mode, then perform a clean boot to from safe mode to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.

How to troubleshoot problem by performing clean boot in Windows:

https://support.microsoft.com/en-us/kb/929135

Note: After you have finished clean boot, follow these steps to boot to normal startup.
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

WIN10 doesn't let us get into msconfig - it pops up task manager and tells us to do what we need to do from there. Which we cant because task manager doesn't handle everything.