Hi,
Thank you for posting your query in Microsoft community.
I suggest you to run app troubleshooter.
App Troubleshooter is an automated tool which we have developed to address a number of known issues that can prevent the Apps from running properly. This troubleshooter automatically fixes some issues,
including suboptimal screen resolution, incorrect security or account settings etc. You can click on this link to download and run the Apps troubleshooter.
Please Run built-in Windows Store app troubleshooter and check if it helps.
Run built-in Windows Store app troubleshooter.
a. Click on Start search and type troubleshooting and choose
'Troubleshooting'.
b. Click on 'View All'.
c. Run the Windows Store apps troubleshooter.
d. Follow the
on-screen instructions to run the troubleshooter.
Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.
Regards,
Guru Kiran