Microsoft Edge 44.18362.449.0 will not prompt me to save passwords!

I have tried and tried.  Edge will NOT ask me nor prompt me to save passwords.  I have the "SAVE PASSWORDS" setting turn on but it WILL NOT ask me.  I have tried everything - reset browser settings after clearing cache, etc., ad nausem.  

WHAT must I DO to fix this? I lost ALL of my passwords I THOUGHT were saved when I cleared my cache, even though I did NOT elect to remove passwords!  These sites do not exist in My Credentials, either, in the control panel, so it must have been saved at the site level, not the browser, which seems a bit confusing to me. 

Thanks for any help, suggestions. 

Hi Matthew. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

Edge is about to be replaced by a new browser built on the Chrome chassis because many things didn't work in it and still don't. We'll have to see how that goes. I will give you everything to do to try to fix it which sometimes works.

Meanwhile Password and Favorites management always works perfectly in Chrome and Firefox, just by signing in to save them to be available on any device you sign into.

I'll give you everything that works to fix Edge so at least something will work:

Back up your Favorites first in Edge Settings > Import from another Browser > Export to a File. If you can't reach Edge you can install the tiny app Manage Edge Favorites here: to do this, which also gives Edge all of the Favorites Management enjoyed in Internet Explorer.

You can reset Edge in Settings > Apps > Apps and Features, scroll down to Microsoft Edge, highlight it, choose Advanced Options, then Repair, or if that fails, Reset.

If that doesn't help then try re-registering the app following Option Two here:

Edge is being rebuilt on the Chrome chassis and will be re-released soon:
If you want to preview the new Edge Browser you can join the Edge Insider program and even interact with developers:

I would have several browsers on your task bar so there's always one that's best for the task. I use Firefox, Edge and Chrome in that order of preference. It's easy to share bookmarks between all of them in their settings under Import Favorites from another Browser, and Firefox and Chrome let you sign in to save and/or sync your Favorites on any other device you sign into. Set the preferred browser as Default in Settings > Apps > Default Apps.

If nothing else helps then run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This will also bring it up to the latest version 1909 which you need anyway by the most stable method.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Windows MVP 2010-21

Over 100,000 helped in forums in 10 years
I do not quit for those who are polite and cooperative.
I will walk you through any steps and will not let you fail.

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Last updated February 2, 2021 Views 4,055 Applies to:

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