After almost a fruitless year waiting for Bing Maps to correct a place labeling error, I came to a realization that Bing Maps, irrespective of what they state, will not correct geographic place names and issues. My experience (see here), and that of many others on this forum who have waited years for changes to be implemented, all to no avail, have shown this to be true. The only timely corrections I have seen are that of Points of Interest and other things that, I think, Bing itself inserts. I read a Moderator quote in a forum post (see here) that reads (italics are mine) "it's unreasonable to believe that Microsoft/Bing is the source of the error and that they can change it. They simply purchase their data from others."
Therefore, when correcting geographic place errors, instead of using the Map’s Feedback feature, simply report these issues to the Bing Maps’ data suppliers, found at http://windows.microsoft.com/en-us/windows-live/about-bing-data-suppliers. Use the United States Geological Survey at http://www.usgs.gov or the U.S. Board of Geographic Names' Geographic Names Information System (GNIS) at http://geonames.usgs.gov as contacts for the United States if their map name data is also incorrect. According to Bing's Developer Forum, the primary U.S. data supplier for Bing Maps is Navteq, at http://mapreporter.navteq.com. Other country’s residents need to research for the data supplier for their geographical area. I reported my error to the USGS, GNIS, Navteq, Mapquest, INEGI, Applied Geographic Solutions, Inc., Digitalglobe, geonames.org and ArcGIS. I have found reporting to these various sites brings almost immediate responses and corrections. Bing Maps will then use these supplier corrections on map updates. Be sure to document and reference your proposed changes.
Unfortunately, this is what Bing’s map error correction team should be doing,. It's a shame that we have to do the work that they are paid to do. I do not think it is unreasonable for Bing to work with the data suppliers and forward on our reports so they can make their maps as accurate as possible. Nor is it unreasonable to then expect and demand relatively rapid supplier map corrections. Other mapping services do this. Waiting years for corrections, if they're even done by then, IS unacceptable. Comments and corrections are appreciated.