Why isn't my mobile number reflecting?

I recently changed my number associated to my Microsoft accounts, now when I try to claim something in Microsoft rewards it says I don't have a mobile number. but I clearly do.

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Hi. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

I suggest that you try logging out and then logging back into your Microsoft Rewards account, clearing your browser's cache and cookies, or using a different browser. If the issue persists, I recommend reaching out to MS Rewards Support to check your account: https://rewards.bing.com/support

I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

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Thanks for the response, I tried contacting MS rewards support, but they seem to misunderstand what I was saying. I hope this get fixed overtime, I tried logging in and out and clearing the caches and cookies but it didn't work

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Thanks for your reply. I hope this is just a temporary server glitch. In this case, please try again at a different time.

If MS Rewards support misunderstood the issue, you can send another request and this time explain it in detail. Unfortunately, only the MS Rewards support team can check and fix this if it's an account-related issue. Thank you.

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Thanks, I'll go send another ticket for this and hopefully they'll understand it this time

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You're welcome. I hope it will be resolved soon. Have a great day!

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Last updated May 10, 2024 Views 15 Applies to: