Rewards redeem phone number verification still says I don't have a phone number

I have already put 2 number in my account and I have tried verified it and it still says "You don't have a phone number yet. Add a phone number"

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Hi Rai
Thanks for reaching out! My name is Jiyas. I'll be glad to help you today.

I can understand how frustrating it can be.

Kindly try the following steps and see if it fixes the issue.

1. Clear Browser cache & cookies.
2. Try using a different device or a different internet connection.
3. Log out and log in again to your rewards account.
4. Some users with same issue have reported that, this issue was temporary and resolved on its own after a while. So kindly wait and try again after few days.

If none of these work, I recommend reaching out to the reward support team by using the link below so that they will be to look at your account and investigate the issue.
https://rewards.bing.com/support

Thank You.
Microsoft Expert

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Question Info


Last updated April 28, 2024 Views 19 Applies to: