my microsoft account can't sign in the bing webmaster

My microsoft account can't log in to bing webmaster Tools, prompt "Sorry ,an error occurred while processing your request." But I can log in with my google account.

Hi,
Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

I understand that you received the error mentioned in your description above whenever you tried to log in to your MS account on Bing Webmaster but you were able to log in on your Google account. Please try the troubleshooting provided below. If the first step does not work, please proceed to the next step.

*Clearing the cache and cookies of your browser.
https://its.uiowa.edu/support/article/719

*Disable any extensions or software connected with your current browser.

*Try on Incognito or in-private browsing.

*Disconnect any VPN or Proxy server.

*Try using another web browser and see if the issue persists there.

*See if you can sign in on Bing Webmaster on other devices.



I hope this helps. If you need more assistance, let me know.

Stay Safe!
I am not an employee of Microsoft but a user just like you. ^^
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Thanks,but I still can't sign in the bing webmaster after trying your methods. Is it possible that my account has been blocked?

Hi,
Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

I understand that you received the error mentioned in your description above whenever you tried to log in to your MS account on Bing Webmaster but you were able to log in on your Google account. Please try the troubleshooting provided below. If the first step does not work, please proceed to the next step.

*Clearing the cache and cookies of your browser.
https://its.uiowa.edu/support/article/719

*Disable any extensions or software connected with your current browser.

*Try on Incognito or in-private browsing.

*Disconnect any VPN or Proxy server.

*Try using another web browser and see if the issue persists there.

*See if you can sign in on Bing Webmaster on other devices.



I hope this helps. If you need more assistance, let me know.

Stay Safe!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for the response. I do not think that your account is blocked but there might be an issue with your MS account on Bing Webmaster.

I recommend contacting the Webmaster Support Team regarding your issue using the link below.

https://www.bing.com/webmasters/support

There are also users with similar issues as yours on the threads below.
https://answers.microsoft.com/en-us/bing/forum/...
https://answers.microsoft.com/en-us/bing/forum/...


If you need more assistance, please do not hesitate to let me know. I will gladly help you.
I am not an employee of Microsoft but a user just like you. ^^
Give back to the Community. Help the next person who has this issue by indicating if the reply solved your problem. Click Yes or No below

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 12, 2025 Views 78 Applies to: