A couple weeks ago at this point, I was excited to redeem 6500 Microsoft points so I could get some RP in my favorite game League of Legends. To my surprise I did receive a code, but the code was ONE character too long to redeem. I copy pasted and manually typed the code several times and still no luck, I even tried taking every letter out of the code once to see if I could luckily bypass this obvious error. Now weeks later and the report I sent in seemingly was not read or responded to even after putting in the correct confirmation code. My code is likely expired by now, but I spent points on something I never even got to see, it feels really bad.
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Microsoft Rewards code too long
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Hi its marzypoo!
I'm Jen, and I'd be happy to help you out with this issue.
I'm sorry to hear about this issue. Please note that this community is just a user-to-user support forum. We don't work for Microsoft so we don't have access to your account nor authorized to do so. I highly recommend contacting Microsoft Rewards Support directly via the link below. Thank you and have a great day!
https://support.microsoft.com/en-us/supportrequ...
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.
Best Regards!
Jen :)
I'm Jen, and I'd be happy to help you out with this issue.
I'm sorry to hear about this issue. Please note that this community is just a user-to-user support forum. We don't work for Microsoft so we don't have access to your account nor authorized to do so. I highly recommend contacting Microsoft Rewards Support directly via the link below. Thank you and have a great day!
https://support.microsoft.com/en-us/supportrequ...
I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.
Best Regards!
Jen :)
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DD
It also happened to me, I just managed to solve it.
It is simple: the e-mail they send is wrong.
You have to redeem it at League´s client, at the store.
I hope you are still abble to get it. Good luck
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16 people found this reply helpful
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LU
thanks @Douglas Doug its working now, so weird that they tell you the wrong instructions.
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A couple weeks ago at this point, I was excited to redeem 6500 Microsoft points so I could get some RP in my favorite game League of Legends. To my surprise I did receive a code, but the code was ONE character too long to redeem. I copy pasted and manually typed the code several times and still no luck, I even tried taking every letter out of the code once to see if I could luckily bypass this obvious error. Now weeks later and the report I sent in seemingly was not read or responded to even after putting in the correct confirmation code. My code is likely expired by now, but I spent points on something I never even got to see, it feels really bad.
Anant123
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Yes and ms rewards support is not even responding by emails, but u can tag @microsofthelp on twitter, least they reply.
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Jesus, thank you thank you thank you. I was a webpage away from destroying another mouse. lol.
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