Level 2 Rewards

I sent an email but the ticket was closed without my issue being resolved.  I read that Level 2 gets 10% off redemption for gift cards.  I read this information here:  

https://support.microsoft.com/en-us/help/4027627/microsoft-account-about-microsoft-rewards-status-levels

However, my account does not reflect the 10% discount nor the Amazon gift card.  How shall I proceed to get my account updated properly?

Kind regards,

Pepp3

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Hi TPepp2,

You issue regarding with Reward Points will be best handled by our Microsoft Rewards Support. You can get in touch with them using this link. You can also visit this pinned post for Bing Support pages. 


If you have additional questions, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can. 

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I will try support again, but like I stated earlier, my ticket was closed without resolution.  Thank you so much for your help.  I pray this gets solved.

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We appreciate your patience regarding this issue. Should you have any other queries with any other Microsoft products, please don't hesitate to let us know. 

Regards.

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Hi, TPepp2, 

I am an Independent Advisor and will assist you.

1. Amazon gift card is not always available. Rewards posted have a lot to do with Regional Demographics and your personal interests based on search results, etc..

You might try contacting Microsoft Rewards Support Team and request the gift card be added to your Demographic Group.

2. The amount per Reward you see when Redeeming points is the amount for Level 2, not Level 1 personnel. Level 1 will be slightly higher. I believe this is to encourage Bing Searches to reach Level 2. (Strictly my opinion)

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Last updated February 11, 2021 Views 348 Applies to: