It says "You don't have a phone number yet." but I already have my phone number.

Okay so, I already have my phone number settled on this account a few minutes ago to redeem my rewards on bing, but everytime I'm going to get the award, it just shows "You don't have a phone number yet." Even though I have already settled my phone number to my account.

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Hey Vespera!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this on Microsoft Rewards.

Since you were able to add your phone number successfully yet you are still unable to redeem your Rewards, I highly recommend you reach out to Microsoft Rewards Support for further assistance as they have the tools and resources to properly investigate this case:

https://rewards.bing.com/support

Thank you for your kindness and understanding! Please let me know if you need anything else.

Best regards,
Darhyl

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I have the same problem, I even had sms code sent to my phone number but still get same ....you dont have a phone number yet, even though I do. Have sent messages to you (microsoft) twice now, still not fixed, teerrible custtomer service...

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help!!

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help!!!

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Last updated May 13, 2024 Views 99 Applies to: