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“Has anyone experienced frequent crashes with Copilot for Windows 11 causing loss of input and output?”

I would like to bring to the attention of the Copilot technical support team an issue I’ve been experiencing. Often, when I enter a prompt and await or receive Copilot’s output, the application (Copilot for Windows 11) crashes. This results in the loss of both my input and the corresponding output, requiring me to retype everything, which is quite time-consuming.

On a separate note, I’m excited to share that I have begun my journey into AI engineering. I look forward to exploring this fascinating field. :)

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Hello! I'm Jen, and I'd be happy to help you out with this issue.

I'm sorry to hear you're experiencing this issue. Have you tried repairing the Copilot app and see if it resolves the issue? Click the Start button > Go to Settings > Apps > Apps & features > Scroll down and look for MIcrosoft Copilot app > Click on the three dots next to it and select Advanced options > click Repair. If the problem still persists, try resetting the app. Follow the same steps above, under Advanced options, click Reset then verify the result.

You may also submit your feedbacks or suggestions to Microsoft via the Feedback Hub app. Press Windows key + F to open the app and describe the issue you're experiencing. Thank you and I hope you find many amazing things and discoveries along your new journey!

If you have any questions, please let me know and I'll be glad to assist you further.

Best Regards!
Jen :)

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I have the same issue on my phone, on my computer I haven't experienced one crash ever, I as well am exploring ai engineering for my website, it's the greatest thing since sliced bread for writing html code.

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Yes. 9-25-24

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Same issue 9/26/24

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Yes - same issue

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okay I'm experiencing some issues with Microsoft copilot Today is November 15th and the copilot crashes after two or three sentences While I'm talking to their copilot not prompt writing i've never had the writing problem with the copilot also something out of the context outlook new email app is complete trash why didn't you keep the old one.

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Me too (12/5/24). Using Co-Pilot for Outlook emails. While it is generating a response, it shuts Outlook down. OVER AND OVER again causing me to lose the response I typed making me type it again each time. UGH.

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Yes, all of the time!

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I’m experiencing the same issue on Copilot.Microsoft.com. As the chat grows, the website becomes increasingly slow until it eventually freezes and gets closed by the browser.

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I have tried everything, it just not working. I'm at the point where copilot doesn't even finish an answer, it freezes

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Last updated April 25, 2025 Views 4,625 Applies to: